Privacy Policy

How we collect, use and protect your personal data

Last updated: 12 April 2026

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1. Data Controller

The data controller for personal data collected through the website https://shopificient.com is:

Company: Shenzhen Zhenshijie Consulting Management Co., Ltd.

Registered address: Room 2602, Haijing Plaza Building, No. 18 Taizi Road, Shuiwan Community, Zhaoshang Street, Shenzhen, Guangdong Province, China 518000

Email: info@shopificient.com

Website: https://shopificient.com

2. What Data We Collect

When you visit or use our website, we may collect the following categories of personal data:

2.1 Data you provide directly

• Full name and surname
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely via third-party providers; we do not store card details)
• Messages sent through contact forms or customer support

2.2 Data collected automatically

• IP address
• Browser type and version
• Device type and operating system
• Pages visited, time spent on pages, click data
• Referring website or search terms
• Cookie identifiers (see Cookie Policy)

3. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract performance: to process your orders, deliver products, and manage your account.
• Legal obligation: to comply with applicable laws (e.g., tax, consumer protection, customs).
• Legitimate interests: to improve our website, prevent fraud, and ensure security.
• Consent: for marketing communications and non-essential cookies. You may withdraw consent at any time.

4. How We Use Your Data

We use the personal data we collect for the following purposes:

• Processing and fulfilling your orders, including payment processing and shipping
• Managing your customer account
• Sending order confirmations, shipping updates, and customer support communications
• Sending promotional emails and newsletters, where you have opted in
• Analysing website usage to improve user experience
• Preventing fraud, abuse, and security incidents
• Complying with legal and regulatory obligations
• Responding to your enquiries and complaints

5. Data Sharing and Third Parties

We do not sell your personal data. We may share your data with the following categories of trusted third parties solely to provide our services:

• Payment processors (e.g., Stripe, PayPal) to handle secure payment transactions
• Shipping and logistics providers (e.g., couriers and freight forwarders) to deliver your orders
• Email marketing platforms (e.g., Mailchimp) to send newsletters, where you have opted in
• Website analytics providers (e.g., Google Analytics) to analyse website traffic
• Cloud hosting and IT infrastructure providers
• Legal, accounting, and compliance advisors where required

All third parties are contractually obligated to process your data only for the specified purpose and in compliance with applicable data protection laws.

6. International Data Transfers

Shenzhen Zhenshijie Consulting Management Co., Ltd. is headquartered in China. When we transfer personal data outside your country of residence (including from the European Economic Area), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or other lawful transfer mechanisms as required by applicable law.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law:

• Order and transaction data: retained for up to 10 years for tax and legal compliance
• Account data: retained for the duration of your account and up to 3 years after closure
• Marketing preferences: retained until you unsubscribe or withdraw consent
• Technical logs and analytics: retained for up to 24 months

8. Your Rights

Depending on your country of residence, you may have the following rights with respect to your personal data:

• Right of access: to obtain a copy of the personal data we hold about you
• Right to rectification: to request correction of inaccurate or incomplete data
• Right to erasure: to request deletion of your data, subject to legal obligations
• Right to restriction: to request that we limit the processing of your data
• Right to data portability: to receive your data in a structured, machine-readable format
• Right to object: to object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent: at any time, without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us at: info@shopificient.com. We will respond within 30 days of receiving your request.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include SSL/TLS encryption for data in transit, access controls, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will delete it.

11. Links to Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with the revised date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us:

Company: Shenzhen Zhenshijie Consulting Management Co., Ltd.

Address: Room 2602, Haijing Plaza Building, No. 18 Taizi Road, Shuiwan Community, Zhaoshang Street, Shenzhen, Guangdong Province, China 518000

Email: info@shopificient.com

Website: https://shopificient.com